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Returns Policy

Thank you for shopping at Dicey Goblin.

If you are not entirely satisfied with your board game purchase, we're here to help.

Our board games and accessories can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. If you purchased from us via an online marketplace, please refer to that marketplace's return policy for guidance.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days.
  • The product is in its original packaging.
  • The product isn't used or damaged.
  • You have the receipt or proof of purchase.
  • Products that do not meet these criteria will not be considered for return.


Please contact us via email:

By email: returns@diceygoblin.com
Send the product with its original packing and the receipt or proof of purchase, to:

Dicey Goblin
1000 Heritage Center Cir
Round Rock, TX 78664

 

Shipping charges

If returned within 30 days, shipping charges incurred in connection with the return or exchange of a product are refundable. The customer must contact returns@diceygoblin.com for an approved shipping label to receive full refund.

If returned after 30 days, you are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Dicey Goblin.

 

Damaged items

If you received a damaged or defective product, please notify us immediately for assistance (returns@diceygoblin.com). If a product is damaged or defective we will provide a paid return shipping label and send you a replacement or issue a refund.

 

Sale items

Sale items are eligible to be refunded.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: admin@diceygoblin.com
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